Enhanced 911 is avaliable
In a recent ruling handed down from the Federal
Communications Commission ensuring that all VoIP providers
must have E911 capability. E911 stands for Enhanced 911 which
is a technological advance by the Federal Communications Commission
to enable the emergency services to locate the geographic
position of the caller.
In the past it was difficult for VoIP users
to be located in an efficient manner by an emergency dispatcher.
In the past few month’s the FFC has made great advances
to ensure that E911 is a standard feature on all VoIP plans;
not an optional feature. The IP-Enabled Voice Communications
and Public Safety Act requires VoIP providers to ensure that
911 and Enhanced 911 (E911) services are available to all
customers.
Within this act VoIP provider must make available
all information concerning call back numbers and location
information of their customers to emergency operators. They
must also allow consumers to access as well as update their
personal information from any location.
VoIP providers will have no more than 120 days from the active
date of the order to ensure these new requirements are meet.
The active date is expected to be some time this fall.
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